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One comment → one closed customer

Every conversation.
Every channel.
One system.

Unify every social comment, DM, WhatsApp, SMS, call, and email. AI agents handle the work. Every conversation becomes a tracked lead — automatically.

0+ Channels unified
0% Comments missed
0/7 AI always on
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Buried in messages.
Blind to customers.

B2C brands are drowning in comments and DMs from Instagram, TikTok, WhatsApp, SMS, calls, and email — plus newsletters in yet another tool. Comments go unanswered. Leads slip through. Replies come late. No one has a single view of the customer.

6 tools · zero visibility 83 unread
? No single view
TikTok
Instagram
WhatsApp
SMS
Email
Not synced

One comment.
Handled end to end.

A single TikTok comment that would normally be missed becomes a closed customer — automatically, across every channel, with no one lifting a finger.

TikTok LIVE
👤
@sarah_k

how much is this? 🤔

TikTok AI Agent
👤
@sarah_k

how much is this? 🤔

Your Brand AI

Great question! It's $49 — sliding into your DMs with details now ✨

Direct Message AI Agent

Hey! Saw your comment — Fur-ever cat sweaters are $49 and includes free shipping. Want me to send the link?

2:34 PM

Yes please! Does it come in blue?

2:35 PM

Absolutely! Blue, black, and gray available. Here's your link — 10% off for TikTok fans 🎉

2:35 PM
CRM High-intent lead
SK

Sarah K.

Source: TikTok comment → DM

🔥 High intent Interested in Fur-ever Cat Sweater Asked about color
Lead score
87
AI Voice Call Calling...
SK

Sarah K.

AI agent walking through product

AI: "Hi Sarah! I wanted to personally walk you through placing your cat inside the Fur-ever sweater..."

🎉

Customer closed

Sarah purchased the Fur-ever Cat Sweater in Blue

Comment
DM
CRM
Call
Email nurture
Sale ✓

Zero manual work. Fully automated.

Four pillars.
One system.

01

One unified inbox

Every social comment on Meta and TikTok, DMs, WhatsApp, SMS, phone calls, and email — in one place. Never miss a comment. Reply without logging into a single platform.

  • Meta & TikTok comments
  • WhatsApp, SMS & email
  • Phone call logging
02

AI agents that do the work

Build AI agents that handle any task — replying to comments, answering customers, qualifying leads, following up, even calling with an AI voice. Your team stops doing repetitive work.

  • Public comment replies
  • DM conversations
  • AI voice calls
03

Built-in CRM for sales

Every conversation becomes a lead. High-intent leads are surfaced and handed straight to the sales team, so nothing gets missed and every opportunity gets worked.

  • Auto lead capture
  • Intent scoring
  • Sales handoff
04

Marketing & subscribers

Capture subscribers from your website, design and send newsletters and email campaigns, and track sign-ups, opens, and clicks — all tied to the same customer record.

  • Newsletter builder
  • Email campaigns
  • Unified analytics

Reach customers everywhere they are

One dashboard. Every platform. No more tab-switching, no more missed opportunities.

Get started

Every message.
One view.

See every comment, DM, and conversation in a single, beautifully organized inbox. Filter by channel, intent, or status. Reply from anywhere — without leaving Base360.

  • Real-time sync across all channels
  • AI-suggested replies
  • Team assignment & collaboration
  • Full conversation history per customer
TT
@sarah_k

how much is this? 🤔

2m Hot
IG
@mike_j

Do you ship internationally?

15m
+1 555-0142

Thanks for the quick reply!

1h
lisa@email.com

Re: Order confirmation

3h

Ready to never miss
a lead again?

Join leading B2C brands using Base360 to unify conversations, automate with AI, and close more customers.

Free demo · No credit card · Setup in minutes

Common questions

What channels does Base360 support?

Base360 unifies TikTok and Meta (Instagram, Facebook) comments and DMs, WhatsApp, SMS, phone calls, email, and web chat — all in one inbox with a single customer record.

How do AI agents work?

You build custom AI agents that handle specific tasks — replying to comments, conducting DM conversations, qualifying leads, making follow-up calls with AI voice, and more. They work 24/7 so your team focuses on high-value work.

Is there a built-in CRM?

Yes. Every conversation automatically creates or updates a customer record. High-intent leads are scored and surfaced to your sales team instantly, with full conversation history attached.

Can I run email marketing from Base360?

Absolutely. Capture subscribers, design newsletters, send campaigns, and track opens and clicks — all tied to the same customer profiles in your CRM.

How long does setup take?

Most brands are up and running within a day. Connect your channels, configure your AI agents, and start capturing leads immediately.